Privacy Policy

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At Teleca, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully to understand how we treat your personal data.

We collect several types of information for various purposes to provide and improve our services to you. The types of information we collect include:

• Personal Data: While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to, your name, email address, phone number, billing information, and other details necessary for providing telecom services.
   
• Usage Data: We may collect information on how our website and services are accessed and used (“Usage Data”). This may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, time spent on those pages, and other diagnostic data.
   
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and improve our services. Cookies are small files placed on your device that help us recognize you, remember your preferences, and analyze your use of the site. You can choose to accept or refuse cookies, but note that refusing cookies may affect the functionality of our website.
   

We use the collected data for various purposes, including:

• To provide, maintain, and improve our services.
   
• To notify you about updates, special offers, or important information regarding your account and our services.
   
• To monitor usage and performance of our website and services.
   
• To enhance customer support and respond to inquiries or requests.
   
• To ensure the security of our services and prevent fraudulent activities.
   
• To comply with legal obligations and resolve disputes.
   

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party companies that assist us in operating our website and services, such as payment processors, email services, and other vendors. These third parties are required to keep your information confidential and are only permitted to use your data for the purposes of providing their services to us.
   
• Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect the rights, property, or safety of Teleca, our customers, or others, or to investigate or prevent fraudulent activities.
   

We take the security of your personal data seriously and employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights concerning your personal data:

• Access: You have the right to request access to the personal data we hold about you.
   
• Correction: You can request corrections to any inaccurate or incomplete data.
   
• Deletion: You may request the deletion of your personal data, subject to any legal or contractual obligations.
   
• Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.
   
• Data Portability: You have the right to request a copy of your data in a commonly used, machine-readable format.
   

If you wish to exercise any of these rights, please contact us at the details provided below.

We will retain your personal information for as long as your account is active or as necessary to provide you with our services. We may also retain and use your data to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will notify you of any significant changes by email or through a notice on our website. Please review this Privacy Policy periodically to stay informed of any updates.

If you have any questions or concerns about this Privacy Policy or our data practices,